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Collins English for Work - Hotel and Hospitality English : A1-A2

Author: Mike Seymour
Format: Other Format
Publication Date: 05-01-2012
ISBN: 978-0-00-743198-4
Pages: 160

Regular price RRP £14.99 - In stock Sale

Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

•24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
•4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
•The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
•The audio CD provides valuable listening practice to accompany each unit.