Collins English for Work - Hotel and Hospitality English: A1-A2 (First edition)

Mixed product

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The online audio provides valuable listening practice to accompany each unit.

This is a mixed product that contains: 1 CD-Audio, 1 Paperback

RRP: £14.99

ISBN

978-0-00-743198-4

Publication Date

05-01-2012

Format

Mixed product

Pages

160 pages

Dimensions

210x148mm

Author

Mike Seymour

Product Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The online audio provides valuable listening practice to accompany each unit.

This is a mixed product that contains: 1 CD-Audio, 1 Paperback

ISBN

978-0-00-743198-4

Publication Date

05-01-2012

Format

Mixed product

Pages

160 pages

Dimensions

210x148mm

Product Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

  • 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
  • 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
  • The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
  • The online audio provides valuable listening practice to accompany each unit.

This is a mixed product that contains: 1 CD-Audio, 1 Paperback

Author

Mike Seymour