Contact us
UK Schools Order Queries
Please see the Find a rep (UK schools) page.
Or contact Collins Education Customer Service Team on:
Phone: 01484 668148 (UK Schools and Colleges) for any school enquiries or orders to be invoiced on account*.
Email: education@harpercollins.co.uk
Fax: 01484 665736
* Opening hours are 8.30am to 5pm GMT time.
Post: (General school postal enquiries and orders, not customer returns)
Collins Education
FREEPOST RTKB-SCZT-ZYJL
Honley
HD9 6QZ
For general customer orders and enquiries that are not for schools, please contact: enquiries@harpercollins.co.uk
Or, phone: 0141 306 3100 to place orders when paying by debit or credit card**.
** Opening hours are 8.30am to 5.30pm GMT time.
Alternatively, complete the online contact form here.
International School Order Queries
Please see the Find your rep (International schools) page.
Or, contact us by post or email:
Collins Education
HarperCollins Publishers
Westerhill Road, Bishopbriggs
Glasgow
G64 2QT, UK
Email: international.schools@harpercollins.co.uk
Technical Queries
About any of our digital or online resources, or experiences:
Phone: 01484 668148 (Press Option 3)*
Email: education.support@harpercollins.co.uk
Editorial Queries
If you are an author or have an idea for a project, you've noticed a typographic error or you would like to become a freelancer for Collins, please contact us at:
Submission Guidelines:
Provide your full name and attach a CV/state your experience
Submit a clear and detailed outline of your idea including target reader and subject area
Please note, any submissions that do not comply with these guidelines may not be read. Due to the high volume of proposals we receive, you will only be contacted if your submission has been chosen for further consideration.
Times Books Editorial Queries
For any editorial or cartographic queries, please email:
timesatlas@harpercollins.co.uk
Press Queries
If you are a journalist or blogger, please contact: collinspressenquiries@harpercollins.co.uk with any press enquiries.
Times Books Marketing and PR
Times Atlases Marketing and PR queries email:
rebecca.jones@harpercollins.co.uk.
If your query is regarding the value or dating of your atlas, please visit our FAQs.
Resources for visually impaired students
If you want to know if one of our titles can be supplied in a format that is suitable for visually impaired students please contact:
education.vip@harpercollins.co.uk
In your email please quote the name of the book you are enquiring about and its ISBN (the 13-digit number beginning 978, which can be found on product pages, or the back of any book).
A-Z Maps trade orders
If you'd like to open a trade account with A-Z Maps, please email collins.trade@harpercollins.co.uk
How to order
Send us your order
Email your order to collins.trade@harpercollins.co.uk
Call us to place your A-Z trade order by phone on 0141 306 3100
Please have your account number, or postcode ready so we can quickly look up your details. Our trade orders line is open Monday to Friday between 9 am and 5 pm.
Place a trade order using EDI
If you already have an EDI system set up and are placing regular, large orders with us we can usually set up your account to allow orders and invoices to be transmitted using EDI. There may be a cost to set this up—please call us on 0141 306 3100 to discuss. Please have your account number, or postcode ready so we can quickly look up your details.